The Real Estate Agents Authority
c/- PO Box 25-371
Wellington 6146
New Zealand
Phone 0800 for REAA or 0800 367 732 www.reaa.govt.nz or
E-mail: info@reaa.govt.nz A Licensee must ensure that prospective clients, clients and customers are aware that they may access the REAA's complaints process without first using the in-house procedures, and that any use of the in-house procedures does not preclude their making a complaint to the REAA.